Frequently asked questions
Answers for students, parents, and educators.
Find information about enrollment, course content, mentorship, access, and support.
What is G-TEC eLessons?
G-TEC eLessons is an online learning platform for CBSE and NCERT students in Grades 8 through 12. It provides recorded chalkboard-style classes that offer a structured classroom experience digitally.
Who can access these courses?
The platform follows the CBSE and NCERT syllabus for Grades 8 to 12. CBSE students in India, the United Arab Emirates, Bahrain, Saudi Arabia, and other nations can access it.
How can students enroll in a course?
Visit the Classes section, select a grade and subject, and complete the online checkout. Once payment is received, the academic year's content is unlocked immediately, with no drip schedule.
Can I assess the teaching quality before purchasing?
Yes. The homepage features sample lessons and full demo classes so parents and students can experience how a subject is presented before paying.
Is the curriculum compatible with the school syllabus?
Yes. Videos and study materials follow current CBSE and NCERT requirements, with the syllabus organized by chapter and exercise to support school examinations and board assessments.
What subjects and streams are available?
Available subjects include Mathematics, Science (Physics, Chemistry, and Biology), English, Computer Science, and Accountancy for students in Grades 8 through 12. Annual packages include a complimentary English Grammar module.
Are the classes live or recorded?
Classes are pre-recorded, with experienced teachers writing on a physical chalkboard rather than using computer animations. Students can revisit lessons throughout the academic year.
Are notes available?
Yes. PDF notes are available for each subject for revision and examination preparation. They are included with every purchase and can be downloaded for offline use.
How does mentorship support work?
Students can request mentorship support for an additional fee. Once requested, the team schedules an interactive session. Weekday doubt-resolution queries are usually handled within 24 hours.
What if a student falls behind?
The full year's content is available upon enrollment, so students can learn at their own pace and use weekends or holidays to catch up on chapters.
How long does course access last?
Access to videos and notes is valid throughout the academic year, including the final board examinations.
What payment methods are accepted?
The payment gateway accepts major credit and debit cards, net banking, and digital wallets.
What is the refund policy?
Digital course content is non-refundable once unlocked. Demo classes and sample lessons are available free before purchase, and the full terms are displayed at checkout.
Can materials be used offline?
Internet is required to sign in and watch a video for the first time. Videos can then be downloaded in the app for offline viewing, and chapter notes can be downloaded and printed for offline study.
What if I forget my password?
Go to the LMS login page, choose the password recovery option, and enter your registered email address to receive a reset link.
How can I get technical assistance?
For technical assistance or account enquiries, contact the team via WhatsApp at +91 97455 53944 or email contact@elessons.net.
